Great experience with goodChatBot!
We launched our website chatbot with goodChatBot, and it's been fantastic.
Since going live, customers are using it constantly for product info and
questions - it's become a go-to resource for them.
More importantly, the chatbot keeps sending leads straight to our sales
team. We've noticed better communication, happier customers, and our
sales have genuinely improved. The whole thing runs smoothly and saves
our team time every day.
goodChatBot made implementation easy - no headaches at all. They also
stuck around to help train the bot before and after launch, which made
a real difference in how well it performs.
Really happy we went with goodChatBot. If you're thinking about a
chatbot, they're worth it.
AI ChatBot for Shopify
Turn your store into a high-converting sales machine with an AI Chatbot trained on your past customer interactions and connected apps - delivering a smarter, more personalized experience than generic chatbots ever can.
Get Custom ChatBot
1000
Built after working with 1,000 Stores
86%
Improvement in Conversion.
5.0
5/5 User Rating
We handcraft your AI Chatbot around your store, products, and customers
This is not a plug-and-play chatbot. We customize and fine-tune it based on your store’s unique requirements. We train and test it using your data, apps, custom workflows, and real customer scenarios so it can respond accurately and confidently.
Shopify MCP Server
This AI Assistant is connected to Shopify's MCP Server and have access to real-time store data, thus enabling the "add to cart", "checkout", "get order status" and other important actions.
Multi Lingual Support
AI Assitant Intuitivly switch to user's language based on the language of the questions. No need to select and set a specific language.
Product Details & Comparison
Intelligently respond to questions related to products based on user's requirements. Compare products and give the right advise.
Cart Actions
Shows all the selected products inside chat window and let user "add to cart" and do checkout directly from the chat window.
Order Status & Returns
Customer can ask about the Order status and other details. Can also request for returns in the chat window itself.
App Data Integration
We integrate with popular Shopify apps, bringing all your store data together in one place so your customers get more accurate, and helpful answers.
Notifications to Admin
Never miss a customer chat. Store admin gets new chat notifications on their email/text messages when they are away from the system.
Chat Summary & Customer Info
See a summary of all previous chats from a user. Also see their previous orders and other details in chat admin.
AI Personality
You can setup a unique AI chatbot personality directly from the admin app; or ask our team to setup the perfect Agent personality for you.
Manual Mode
You can switch to manual mode anytime, and review the AI replies before it goes to customers. We recommend 1 week of dry run with Manual mode.
External Sources
We can train your ChatBot on external sources and content. We can connect it to a live feed so your ChatBot is updated with latest information.
Analytics
Get complete analytics about the number of users, number of queries, chat summaries, sales, conversion and query trends. Stock new products based on query trends.
Custom AI Workflow
We can work on your custom automation or workflow related requirements and integrate with any internal or external systems. We need to create a separate proposal for this.
Context Awareness
The AI understands the user’s current context. For example, if the user is on a product page, the AI will automatically answer questions about that specific product.
Hybrid Mode
You can use this ChatBot as a true AI assistant by enabling Hybrid Mode. In this mode, you can review AI-generated replies, approve the best ones, and respond manually whenever needed. A customer was able to reduce support staff from 5 people to just 1 by using this mode.
Cart Visibility in Admin
You get full visibility into the cart of the user chatting with the AI. This gives the AI powerful context to answer questions based on the exact products in the cart, recommend relevant cross-sells, and guide the customer with offers, or next-step suggestions.
Training & Fine-Tuning
We believe that AI works best when you fine-tune and customize it for a specific store. We spend a lot of time to customize it for your unique need and historical data.
Store Content Cleanup
We audit the complete store and make sure that it is compliant with Shopify's Agentic AI Standards. Also add FAQ and other content to train the AI with the right and relevant data.
Monitoring & Issue fixing
We continuously monitor your chatbot’s question-and-answer flow, identify issues early, and proactively fix them. This helps keep your chatbot accurate, reliable, and well-controlled.
No branding
We offer a fully white-labeled chatbot experience with no third-party branding. The chatbot UI is customized to match your brand identity, including colors, fonts, styling, tone, and overall look and feel.
Monitor and Manage AI Assistant from Store Admin
Control AI Personality, Setup Email Notifications, Get Analytics, Complete Integrations and Provide External Content for Training.
Integrate with Shopify Apps & Other tools
We integrate with popular Shopify Apps, CRM, Email, WhatsApp, SMS and other tools so you automate the client interactions from one place.
Here’s what our amazing clients are saying
Testimonials from our customers for our brands FirstWire and BICSL.
Adding the goodchatbot to our ecommerce site was one of the best business decisions that we have made. We are impressed with the high quality of training that went into the bot becoming familiar with our site and products. The amount of professional, personal and timely setup and responses to our inquiries has been excellent. This bot learns quickly. Highly recommend this tool.
Still working on refining but it has been very beneficial with answering customer questions without having to return a phone call or send an email.
