goodChatBot

AI Chatbot for Ecommerce Stores

Automate customer questions and send real-time notifications to store admins when attention is needed.

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What is goodChatBot?

goodChatBot helps you automate customer conversation and tasks. We build efficient, wise and pleasant Chatbots.

Support Functions

Our chatbot provides first level of support interactions. Users can ask queries and connect to right department through chatbot. Most of the routine interactions can be automated with the help of chatbot.

General Queries

We provide chatbot which can help users with general information about processes, legal or general queries. This is a huge relief if you belong to a knowledge & rules & regulation intensive industry (e.g. Banking).

Actions

Our chatbots can perform user specified actions like booking a restaurant table, buying an item, feedback collection, sending an email, submitting a form, searching internet or internal database etc.

Why do you need a ChatBot?

Customer feels more comfortable with Chat. Many companies don't use Chat because it requires a dedicated team which can support for 24*7. Now Chatbot can automate most of these conversations.

You can provide off hour support through chatbot. It is a well known fact that customers buy from company which responds fast to queries. Chatbot can serve your customers in off hours and help in increasing your revenue.

Chatbot provides instant response. If your customer service executives are busy on other calls then your users can still resolve majority of the queries through Chatbots.

You can provide personalized experience based on customer profile and context of the conversation. Chatbot can also perform multiple tasks for your users.

You can set a standardized support communication language for your organization. It helps in providing consistent experience to users.

How it works?

We study and understand our customers' unique requirements and create a chatbot which cater to those specific requirements. We believe that every customer has a unique identity and it should be reflected well on Chatbots. After-all your chatbot is your first brand ambassador.

Information Collection

We do good research on your customer support and other processes which you want to automate. We mine your data for customer queries and best possible responses to understand your support.

Context groups

We create groups of various contexts relevant to your company or industry. When a customer asks a question, it falls under a certain context. It is important to respond within those contexts.

Tree formation

Information can be classified through "trees and branches" approach. We help you organize information through a formal "tree" process. We use this classification to maintain consistency across conversations.

Chat building

We build your chatbot by populating the organized and context oriented information on standard chatbot platform. We make sure that chatbot adheres to best practices of your company culture.

Actions

Chatbot can perform various actions as per your user's requirements. We build these action hooks through conversation contexts. Users find it quite helpful to get a task done through chatbot.

AI Learning & Training

AI learning is enabled for chatbots; they work not only based on context and information trees but also by learning through real customer interactions. We also provide real time training to bots with the help of historical conversations.

How email notifications work

Integrations

Seamlessly connect our chatbot with your business tools and platforms.

Shopify / WooCommerce
Websites
CRM / Helpdesk
Android / iOS Apps
Custom APIs
Email Notifications

Why us?

goodChatBot is brought to you by Automatikly. Automatikly has worked with some of the top brands across multiple domains. Automatikly provides services in Mobility, Product Engineering, Digital transformation and AI areas.

Service company

goodChatBot is 100% committed to creating Chatbots. We provide end to end services for your Chatbot needs. You need not worry about platform or conversation complexities.

Continuous Support

Chatbot project does not end with the launch alone. Yours and users needs are evolving and we fine-tune your Chatbot continuously.

Train on Data from multiple sources

Our chatbot can be trained on data from multiple sources like your store data, your policy data, any other documents, data from your Shopify Apps or Wordpress Plugins.

Third party app Integration

We integrate your Chatbot with social media chat tools like Facebook Messenger, WhatsApp, Slack, Telegram and web application frameworks like HTML5, Node.js, Java, .NET or mobile app platforms like Android and iOS.

Web applications

Other than simple Chatbot integration with web frameworks, we can also create a full-fledged web application based on Chatbot API's and integrate various other systems and services with it.

Mobile Apps

We can create full-fledged native iOS and Android mobile apps by using Chatbot APIs and integrate many other services as well. With our deep experience in mobile apps, you can use us as a one stop destination for all your needs.

We’re here to help

Feel free to get in touch for any questions, suggestions or pricing enquiries.

Address

Ground Floor, WeWork Vaishnavi Signature,
No. 78/9, Outer Ring Road,
Bellandur Village, Varthur Hobli,
Bengaluru, Karnataka 560103

Email

Phone

(USA) +1 (669) 333-5580
(India) +91-99862 92508

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